All Packages and Offers are subject to availability, are at the Hotel’s discretion and certain dates may be excluded. Packages and Offers may not be used in conjunction with any other packages, offers or promotions.

Only a proportion of the hotel’s rooms at any time may be available under select Packages and Offers. Where there is no availability for a Package or Offer on a certain date, standard room rate options will apply.

Packages and Offers are all pre-payable in full at the time of booking and are non-refundable and non-transferable. At the Hotel’s discretion Packages and Offers may be amended to an alternative date in exceptional circumstances though an admin charge of £20 would apply and the new date if advertised for a higher rate would increase to that level.

All residents benefit from free access to the Retreat Health Club facilities which are open every day. Children’s swim times are 8-10am and 2-6pm daily, outside of these times, the pool area is for over 18’s only. Towels and changing facilities are provided. Valuables should never be stored in the lockers which require a £1 coin to operate. Access is from 3pm on the day of arrival until 11am on the day of departure.

Unless otherwise stated, all Packages and Offers offering overnight stays are based on 2 adults sharing a room. Family Packages and Offers are based on 2 adults and up to 2 children staying in a purpose designed family room. If additional child spaces or cots are required, guests are required to inform the hotel directly on booking.

The inclusions within each offer will be exactly as specified in the offer detail itself. Breakfast, where included and unless otherwise stated, shall be a buffet breakfast selection, including a continental and full English breakfast offering. Room service breakfast incurs a £5 tray charge.

Dinner, where included and unless otherwise stated, shall be a £32 per person food allowance from our 1744 Restaurant Menu. This can only be used against food items shown and not drinks. Any additional charges incurred along with drinks and our discretionary 12.5% service charge should be settled in the Restaurant or charged to your room if applicable. Table reservations are strongly recommended to be made in advance via www.redworthhalldurham.co.uk to secure your preferred times.

Children can order from our Children’s Menu which offers dishes for both smaller and growing children. Dishes are charged as taken. Should a child wish to dine from the main menu then the full prices shown would apply for their meal. Portions would be the same as for adults.

We are able to cater for all dietary requirements and allergies. For complex needs please contact the hotel directly.

Guests are welcome to use their £32 per person dinner allowance on food ordered from our Lounge Menu, served in the Cocktail bar or nearby lounge areas. Alternatively the allowance can be used on Room Service food items. All room service orders outside of breakfast hours attract a tray charge of £7.50

The Hotel has a small number of rooms which are specified as dog friendly and pets may only accompany guests who have a pre-booked dog friendly bedroom. There is a nightly charge of £25 per dog per night. Dogs are not permitted in the Restaurant and Retreat Lounge, but can be present in the main bar and adjacent lounges as long as they are well behaved and do not disturb other customers.  Owners are responsible for ensuring their pet does not cause disturbance to other residents notably if leaving them alone in their bedroom and must provide a mobile contact number to reception.

For any further queries please contact the Reservations Team on [email protected]  or 01388 770600

Stay Your Way Sustainability Initiative

Any skipped cleans must be registered with reception with 1 x drink per person per skipped room clean available upon a minimum 2-night stay. Eligible drinks must be redeemed in hotel restaurant or bar and include 1 x 25ml glass of house wine, 1 x draught soft drink, 1 x bottle of beer or 1 x single measure house spirit and mixer. Alcohol for over 18’s only. No cash alternative.

Book Direct Bundle

10% discount valid on direct online bookings only. Promo code ‘BOOKDIRECT’ must be used upon purchase to redeem offer. Available on flexible and advanced purchase room rates only. BOOKDIRECT code can not be used in conjunction with any other package or offer available. Late check-out free of charge until 12pm. 10% off retail beauty spa products available for purchase in Retreat Spa. Offer cannot be redeemed for cash. Offer subject to availability and may change without notice.

Offer includes 4-nights’ accommodation, breakfast & a a £32 per person dinner allowance each evening per person, afternoon tea on a day of your choice, a bottle of Prosecco on arrival and 15% off Spa treatments. Promotional code ‘GBB’ must be used upon booking

Offer includes 7-nights’ accommodation, breakfast & a a £32 per person dinner allowance each evening per person, a picnic lunch on a day of your choice during the stay, afternoon tea on a day of your choice during the say, a bottle of Prosecco on arrival, a free Deluxe Room upgrade and 15% off Spa treatments. Promotional code ‘GBB’ must be used upon booking.

Offer includes overnight accommodation in a Deluxe Spa Double Room with spa bath, birthday banner, card in your room, long stem roses, a a £32 per person dinner allowance each evening per person, in-room chilled, and a chocolate plate. valid until 30th September 2024.

Offer includes overnight accommodation in a Deluxe Spa Double Room with spa bath, anniversary banner & card in your room, heart shaped petals on your bed, robes, flip flops, a a £32 per person dinner allowance each evening per person, in-room chilled Prosecco, and a chocolate plate. Valid until 30th September 2024

This package includes breakfast, accommodation, a £32 per person dinner allowance each evening and use of the Retreat leisure facilities, along with a bottle of Prosecco ready for your arrival. Full Prepayment taken at time of Booking. Non refundable

GBB Rates available until the end of December 2023

Terms and conditions:

2024 extra charges

Additional Evening Only Guests are £25.00 per person

Children Aged 4-13yrs are £50.00 per person | Children Aged 3yrs & under are £20.00 per person

Civil Ceremony Room Hire is NOT included in any of our packages, additional charges do apply

A £1,000.00 room hire charge applies if you move to the Prince Bishop Suite for your evening reception from the Great Hall on any package

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2025 extra charges

Additional Evening Only Guests are £26.00 per person

Children Aged 4-13yrs are £50.00 per person | Children Aged 3yrs & under are £20.00 per person

Civil Ceremony Room Hire is NOT included in any of our packages, additional charges do apply

A £1,000.00 room hire charge applies if you move to the Prince Bishop Suite for your evening reception from the Great Hall on any package

January – December 2024  Price based on minimum guest numbers.

Civil Ceremony Room Hire is NOT included in the package, additional charges apply. A supplement charge of £1,000.00 applies if you move to the Prince Bishop Suite for your evening reception from the Great Hall.

Additional Evening Only Guests are £26.00 per person

Children Aged 4-13yrs are £50.00 per person | Children Aged 3yrs & under are £20.00 per person

Civil Ceremony Room Hire is NOT included in the package, additional charges apply

A supplement charge of £1,000.00 applies if you move to the Prince Bishop Suite for your evening reception from the Great Hall

Only valid for available dates from 1st November 2023 – 31st March 2025 or 1st November 2024 to 31st March 2025

Available for new bookings only

• Offer is Subject to Availability
• Only applies to new bookings
• 15% off Spa Treatments booked in Advance only
• Full payment at the time of booking, non refundable

New members only – Full payment required Only valid from – No transferable – None refundable – No access classes, Pool, Steam room, jacuzzi, Sauna & Changing facilities

New members only- Must join in January 2024. First payment will be required from start of membership followed by first Direct Debit on 1st March – includes Full access to Gym, Classes, Pool, Steam room, jacuzzi, Sauna & Changing facilities – non refundable – Non transferable.